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CTFRC staff are required to ensure that clients and parents have been informed of their rights and responsibilities at the beginning of service and upon request.
CTFRC staff are committed to ensuring that the information about your child and family is kept confidential. We would only share this information with other people or agencies with your consent or in the case of a court order. You will be asked to complete a Consent Form at the start of services, and this consent can be changed or withdrawn at anytime. If you need to update your consent, please let your team know or contact the centre.
R.E.S.T. Workshop
We received physiotherapy for our daughter who was being considered for a helmet for plagiocephaly. From our first appointment to our last, we received wonderful care. The staff at CTFRC were always very friendly, welcoming, and had a great spirit. The Physiotherapist was very kind, gentle and provided us with so much knowledge!
The outlet to have a professional available for help and advice and direction was key in our success, along with the tips, tools and education I received. They are so great at checking in and making sure I know there are supports, if necessary.
Having someone to talk me through the stages and calm my nerves about [my child's] development is what helped me the most. the sessions were always super informative and gave great advice on what to work on with [my child]. Just having the peace of mind that we were on the right track. I appreciate the service so much and I would recommend to any concerned parent!