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To know what is important to your family, we begin by asking for your input. This may happen either through a face to face meeting, or through a questionnaire over the phone. We would like to know about your child’s birth and developmental history, what your child does well, and how your child needs help. Once we have this information from you, we provide you with a written summary of the care plan intended for your child, known as the Family Service Plan.
For children from birth up to school entry, you will meet with one of our staff for an “Initial Family Meeting.” At this meeting, you will have the chance to share information about your child and your concerns. Then you will develop an action plan together with our staff, to decide what services would be most helpful. Depending on your child’s needs, this first meeting may also include an initial assessment and suggestions for your child. We may also suggest referrals to other agencies or services that would be helpful.
For children who are attending school, you will receive in the mail a “School Therapy Program Family Input Form.” This form will give you the chance to share information about your child and your main concerns. You are also more than welcome to call the centre to speak to the therapist(s) assigned to your child if you would prefer to share this information by phone. In our School Therapy Program, the therapists also rely on the input of your child’s teacher(s) to help make an action plan for services.
Therapy visits can take place at our centre, or at another location in the community such as childcare centres, school, parks, etc. and could also be at your home. Visits are on average 45 minutes long, but can be longer depending on the purpose of the visit. Our staff want to respect your family’s values and culture, so please let us know if there are any special considerations we should be aware of when meeting with your family.
R.E.S.T. Workshop
We received physiotherapy for our daughter who was being considered for a helmet for plagiocephaly. From our first appointment to our last, we received wonderful care. The staff at CTFRC were always very friendly, welcoming, and had a great spirit. The Physiotherapist was very kind, gentle and provided us with so much knowledge!
The outlet to have a professional available for help and advice and direction was key in our success, along with the tips, tools and education I received. They are so great at checking in and making sure I know there are supports, if necessary.
Having someone to talk me through the stages and calm my nerves about [my child's] development is what helped me the most. the sessions were always super informative and gave great advice on what to work on with [my child]. Just having the peace of mind that we were on the right track. I appreciate the service so much and I would recommend to any concerned parent!